Mazda CX-60 recalls: defective rims and defective displays

Japanese automaker Mazda is currently struggling with two recalls of its new CX-60 model. Note one is about the built-in screens, the other is the accessory alloy wheels.

1. In the affected Mazda CX-60 e-Skyactiv PHEV and Mazda CX-60 e-Skyactiv D vehicles, the display in the instrument cluster may fail if the vehicle is started or started by pressing the start/stop button. Vehicle information such as speedometer, fuel gauge and i-Activsense status, notifications, etc. are not displayed on the LCD screen.

Note: The described situation only occurs when the car is turned on or turned on. Other vehicle functions are not restricted. The vehicle speed is continuously displayed on the head-up screen.

In the diesel model, it can also happen that the combustion engine, which is switched off through the start / stop system (i-Stop), does not start automatically (when decelerating or when stopping), even if the accelerator pedal is pressed. Note: The combustion engine can be restarted by pressing the start/stop button. If the vehicle is started or restarted within 20 seconds after the vehicle is parked (pressing the start/stop switch when the vehicle is started) (pressing the start/stop switch when the vehicle is turned off), the vehicle may display the described condition again.

2. In a few individual cases it may happen that the accessory alloy wheels for Mazda CX-60 do not meet the manufacturer’s specifications. Rims must be equipped with bushings in the wheel bolt holes. In some additional rims, the corresponding sleeves may be missing or not inserted correctly.

These types are currently affected by two recalls:

• CX-60 e-Skyactiv D (KH) from the pre-registration period September 28, 2022 to February 1, 2023 (Screen / Europe: 3,163 vehicles / Germany: 850 vehicles)
• CX-60 e-Skyactiv PHEV (KH) from the initial registration period March 15, 2022 to January 21, 2023 (Screen / Europe: 21,835 vehicles / Germany: 6,807 vehicles)
• CX-60 (KH) from the time of initial registration on June 2, 2022 to December 31, 2022. Light alloy wheels (aluminum alloy) from the manufacturer Borbet. Affected part numbers: KSR4-V3-810, KR9P-V3-810 -BL 07/29/2022-12/23/2022 (tyre production). (Wheels / Europe: 12,593 cars / Germany: 5,413 cars)

(Total: Europe-wide: 37,591 cars / Germany-wide: 13,070 cars)

Precautionary measures

1. Update the instrument cluster control software to the current production state. In diesel vehicles, the DC-AC converter software has also been redesigned to bring it up to date with current production. Working time: 0.3 hours.

2. The customer uses the photo of the affected equipment alloy wheels (attached to the KBA letter) to check if the affected equipment alloy wheels are installed on his vehicle or if he has the affected equipment alloy wheels. If this is the case, an appointment will be made with a Mazda service partner. He checks the affected rims on the site. Defective equipment: alloy rims will be replaced with new rims including wheel bolts. Operating time: Between 0.3 hours (testing only) and 2.9 hours (replacing the top four alloy wheels and wheel bolts).

The recall is being reported by the manufacturer under codes AP013A, AP014A (both screen recalls) and AP012A (wheels). With KBA you can currently only find wheel recall number 012413.