Mitsubishi: cloud service for broken home automation devices worldwide

Here is the limit for everything connected: Mitsubishi, the Japanese home appliance giant, is going through one of the worst times of its rich existence. The MELCloud cloud service, which allows you to remotely control your heat pumps or air conditioner through a home automation app, has been out of service since April 16, and still hasn’t been restored 6 days later . Nothing works, knowing that here the cloud is an important part of launching the control of the smallest device in the Mitsubishi ecosystem at home. A DNS problem would be the cause of this massive outage, but there would be a way around that problem by creating your own DNS locally.

Home automation is wonderful, except that the cloud falls by the wayside; above, Mitsubishi’s home automation software interface

Knowing the importance of the heat pump system at home (or the air conditioning system) depending on the weather outside, this failure takes on the value of a warning: forcing the internal control of common home automation devices once installed, you take important. the risk of relying on remote servers for the entire functionality of these devices. Not being able to access your music streaming service is not a disaster, but not being able to activate the air conditioner through the appropriate app is a completely different problem even if in the case of Mitsubishi air conditioning it fortunately remains a remote control solution. (if we still know where it is in a fully integrated environment). Yako has Mitsubishi’s own air conditioning system and the remote control is always within reach. It’s just a shame that in 2024, there will finally be a choice between advanced automatic functions (but at the mercy of the cloud) and a good old remote control with a small black and white screen.