DS 7 Crossback and Citroen C5 Aircross in hybrid version for service. Battery repair campaign

Hybrid cars DS 7 Crossback by DS Automobiles and C5 Aircross by Citroën, manufactured between 2020 and 2022, are covered by a service campaign related to the inspection and possible replacement of the battery. If you have such a car, you should immediately contact the service center and make an appointment to inspect the car.

DS Automobiles’ DS 7 Crossback E-tense and Citroën C5 Aircross Hybrid are covered by the service campaign. The matter is serious because it concerns defective cells in the batteries of some of these vehicles. They can overheat and, in the worst case, even catch fire – says the letter informing about the move.

Citroën C5 Plug-In Hybrid service campaign

In the case of Citroën, the recall covers 20,241 vehicles worldwide from the 2020-2022 production period. It is not known how many such cars exist in Poland, but the manufacturer recommends contacting a service center and making an appointment as soon as possible.

DS 7 Crossback service campaign

In the case of DS 7 Crossback cars from DS Automobiles, the recall applies to 17,568 hybrid cars worldwide manufactured between 2020 and 2022. The manufacturer recommends immediately contacting a service center and arranging an inspection and possible battery replacement.

What is checked and changed as part of a service campaign?

The service includes updating the software, charging the battery and checking its status during and after charging. If it turns out that the battery does not meet the standards, it will be replaced with a new one. The action is free and its code is JQF.