Volkswagen Bank and Fiserv start cooperation

Volkswagen Bank and Fiserv start cooperation


The process of transferring card data from the Volkswagen Bank system to Fiserv Polska SA has been successfully completed. additional services.

The card migration process was very smooth and smooth. Despite the fact that the card servicing organization has changed, the bank’s customers did not have to change their payment cards or change their PINs. Fiserv, with the basic services of card issuance and management, authorization and resolution of transactions, will ensure the monitoring of online transactions and ensure the security of online purchases thanks to the strict verification of transactions using the 3-D Secure service.

The branch of Volkswagen Bank GmbH in Poland, which offers banking products as part of Volkswagen Financial Services, is engaged in lending and deposit activities. The bank offers, among others, company accounts, deposits, bank cards, financial loans, including a line of banking products for classic cars. Cooperation with Fiserv, which has unique capabilities on the market and is one of the largest acquirers in Poland, also supports card issuers in digital transformation – opens up new opportunities for banks to improve banking processes, enrich and develop a digital version according to needs and customer expectations.

– After careful analysis of the market we decided to choose Fiserv in the field of payment cards, because our mission is to provide customers with modern banking solutions at a high level. Fiserv has extensive experience in building the Polish cash payment market, implemented innovations and outsourcing services. From the beginning, our experience in cooperation aimed to increase operational efficiency and digitize the bank’s offer – he says Ronald KulikowskiManaging Director of Volkswagen Bank GmbH, Poland Branch.

– We are glad that Volkswagen Bank has decided to cooperate with Fiserv in the field of card handling. We will support Volkswagen Bank in digital development. We will fully leverage Fiserv’s global capabilities to improve and digitize banking processes. We also believe that the gradual improvement of the bank’s offer with new innovative payment solutions and services will contribute to increased satisfaction and satisfaction of the bank’s customers – he says Krzysztof PolończykPresident of the Management Board of Fiserv Polska SA

– The good cooperation of experts from Fiserv and Volkswagen Bank made the card transfer process very smooth and fast. This is a great example of teamwork and the first step towards more joint projects aimed at the development of our offering he says Daria PawędaDirector of Business Development and Customer Service Department at Volkswagen Bank GmbH, Poland Branch.

– We welcome Volkswagen Bank among Fiserv partners and thank you for your trust. After the successful migration of cards, our task is to constantly support the bank in its ambitious development plans and to put more services digitally for the benefit of its customers. he says Wojciech MałaszewiczDirector of the Product Department for Financial Institutions at Fiserv Polska SA