Is Infiniti a reliable brand?

We can say that the luxury brand Nissan is looking for itself at the moment. Indeed, Infiniti’s sales continue to stagnate, the range of products is limited and none of them stand out from the competition.

That is for new cars. Do you buy secondhand? Other options are available to you, whether you’re considering a midsize sedan like the Q70 or a small crossover like the QX30. And if you forget them, we forgive you…

But let’s try to answer the general question: Is Infiniti a reliable brand? Several years ago, before the mid-2010s, the answer to this question was yes, at least mechanically – with the possible exception of the QX60, which had serious transmission problems.

Since then, things have only gotten worse. For example, Infiniti ranks below the industry average for reliability in the last four JD Power studies, dating back to the 2017 model year. Consumer Reports. It must be concluded that problems are completely random in Infiniti, which does not help users to make easy choices.

Photo: Antoine Joubert

The good news is that Infiniti is one of the luxury brands with the lowest maintenance costs, along with Lexus and Acura, as shown in the 2021 We Predict Nissan/Infiniti study is generally reliable and durable.

You may experience disturbances and errors with the electrical systems and the multimedia interface. The latter has been widely criticized in Infiniti cars for many years, despite the various changes made to it.

The best advice we can give you, once again, is to choose a certified pre-owned vehicle that has passed a thorough inspection. Happy shopping!